Privacy Policy
Last changed November 20, 2024
1. Information We Acquired
Individual Data
When you register an account or contact us, we may gather:
- Age verification details
- Contact information for support calls
- Payment data for purchases (processed securely)
- Username and email address
Game Data
We gather game progress and statistics, in-game purchases and virtual money, chat messages and communications, device information and technical specs to enable our gaming services.
Automatic Information
As you use our services, we automatically gather specific data:
- IP address and location information
- Type of browser and operating system; use patterns and preferences
- Cookies and comparable tracking systems
2. Utilising Your Data
Based on your data, we:
- Turn on gameplay, save progress, and keep leaderboards enabled
- Examine use trends to improve game features
- Send newsletters, updates, and answer questions on support
- Guard user accounts, stop fraud and cheating
- Meet legal requirements and enforce our rules
3. Sharing Information
Your personal information isn't something we sell. In these contexts, we might exchange information:
- Third-party businesses assist us in running our services
- Legal Requirements: Either legally mandated or to defend our rights
- Business Transfers: Should a merger, acquisition, or asset sale occur
- Consent: Should you specifically consent to sharing
Third-Party Consultations
Our game connects with:
- Analytics tools including Google Analytics and others
- Payment processors (Stripe, PayPal, etc.)
- Social media channels for sharing
- Cloud-based game data backup storage
4. Security of Data
Industry-standard security practices are followed:
- Regular security audits and vulnerability assessments
- Encryption of sensitive data in transit and at rest
- Access limitations and staff training
- Safe payment processing via approved vendors
- Standard backups and catastrophe recovery protocols
Note: Although we work to guard your data, no transfer over the internet is absolutely safe.
5. Your Freedights and Decisions
Access and Control
You are entitled to:
- Access your personal records
- Correct erroneous data
- Delete your account and records
- Export your data
- Opt-out from marketing mailings
Managing Cookies
Cookies are under your control via:
- Browser settings and preferences
- Our cookie consent banner
- Third-party opt-out tools
- In-game privacy rules
6. Data Retention
Depending on the kind of data, we keep your information for several times:
Data Type | Retention Period | Goal |
---|---|---|
Account Data | Until account deactivation | Service rendered |
Game progression | Until account deletion | Game functionality |
Purchase records | 7 years | Legal requirements |
Support Communications | 3 years | Customer service |
Analytics data | 2 years | Service improvement |
7. Transfers from Internationally
Your information could be sent to and handled abroad apart from your own nation. We provide sufficient protection by means of:
- Approved European Commission Standard Contractual Clauses
- Enough decisions for nations with enough defence
- Binding Corporate Rules for Internal Transfers
- Certification programs and moral guidelines
8. Children's Private Rights
We especially care to guard children's privacy:
- We do not intentionally gather data from children under thirteen
- Parental permission is needed for users under sixteen in the EU
- Limited data collecting for younger users
- Improved security measures for child accounts
- Parents can ask for deletion of their child's data
Please get in touch right away if you think we gathered data from a youngster without appropriate permission.
9. Marketing and Communication
Email Messages
We could forward to you:
- Game updates and patch notes
- Special events and competitions
- Promotional offers and discounts
- Community highlights and news
Opt-out Choices
You can stop receiving marketing emails by:
- Clicking the unsubscribed link in any email
- Updating your preferences in account settings
- Notifying our support personnel
- Responding "STOP" to SMS messages
10. Third-Party Links and Services
Links to outside services could abound on our game and website:
- Social networking channels (Discord, Reddit, Twitter)
- Payment systems and app stores
- Analyses and advertising services
- Wiki pages and community forums
Important: These outside third parties have privacy rules of their own. We advise you to go over their policies; we have no say over their methods.
11. Information Leaks
In the rare event of a data breach:
- We will investigate and control the breach right away
- Affected users will be contacted within 72 hours
- Pertinent authorities will be alerted as necessary
- We will offer advice on preventative measures
- When suitable, a full incident report will be issued
12. Revised This Policy
We might change our Privacy Policy to reflect:
- New services or features in our data practices
- Legal or governmental criteria
- Industry best practices
Significant changes will be reported to you via:
- Email alerts for registered users
- In-game announcements
- Website banners and notices
- Social media updates
13. Contact Details
Contact us for privacy-related enquiries or requests:
- Email: privacy@gavixx.com
- Support Portal: Pages of Contact
- Response Time: Within thirty days
14. Legal Basis (EU Users)
For users in the European Union, we process your data based on:
- Consent: Marketing communications, optional features
- Contract: Account management, game services, payments
- Legitimate Interest: Security, fraud prevention, service improvement
- Legal Obligation: Compliance with laws and regulations
You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Questions About Your Privacy?
We're here to help! Contact our privacy team for any questions or concerns about how we handle your data.
Contact Privacy Team