GDPR Compliance: Your Rights Regarding General Data Protection Regulation

Your Rights With GDPR

Your Rights With GDPR

Under the General Data Protection Regulation (GDPR), as a European Union user you have particular rights about your personal data. Gavixx guarantees complete compliance and is dedicated to safeguarding these rights.

Information Right to Know

Your rights surrounding your data include:

  • What personal information we gather about you
  • Why we gather and handle your data
  • How long we retain your data
  • Who we share your data with

Subjects' Rights in Data

1. Right of Access

Request a copy of all personal information we have about you including:

  • Purchase history and transaction records
  • Account information and game progress
  • Communication records with our support team
  • Use statistics and analytics data

Ask via email: gdpr@gavixx.com using "Data Access Request" in the subject line.

2. Right to Correction

You can ask for corrections of erroneous or lacking personal information.

  • Update your account information in-game
  • Get help with data revisions
  • Offer proof for any contested information

3. Right to Erasure ("Right to be Forgethered")

When your personal data is no longer required for the original use, you can ask for deletion:

  • Withdraw consent and there is no other legal basis
  • The data has been illegally obtained
  • You object to processing and there are no overriding legitimate grounds

Note: Certain information might be kept for legal compliance or justified commercial purposes.

4. Right to Limit Processing

When you challenge the accuracy of the data and processing is illegal but you do not wish erasure, you can ask for a limit of data processing.

  • We no longer require the data; but, you need it for legal claims
  • You opposed handling pending verification

5. Data Portability Right

Requesting your data in a structured, machine-readable format can help you to:

  • Forward your data to another service provider
  • Retain a personal copy of your data
  • Use your data with other compatible services

6. Right of Object

You can object to processing depending on:

  • Direct marketing communications
  • Legitimate interests (including profiling)
  • Scientific or historical investigation
  • Statistical aims

Legal Foundation for Handling

We handle your personal information depending on the following legal bases:

Consent

  • Newsletters and marketing messages
  • Optional data collecting for service enhancement
  • Cookies and monitoring technologies—where necessary

Contract Performance

  • Account creation and management
  • Game service delivery
  • Purchase processing
  • Customer support services

Legitimate Interests

  • Business operations and administration
  • Fraud prevention and security
  • Service improvement and analytics
  • Legal claims and compliance

Legal Obligation

  • Regulatory compliance
  • Tax and accounting needs
  • Law enforcement requests

Data Holding

Personal information is retained just long enough for the uses specified in our Privacy Policy:

Data Type Retention Period Reason
Account Information Until account deletion Service provision
Game progression Until account deletion Game functionality
Purchase records Seven years Legal and tax obligations
Support Notes Three Years Client Service
Marketing Data Until consent revoked Marketing purposes
Analytics Data Two years Service improvement

Global Data Exchanges

Your information might be sent outside the European Economic Area (EEA) to:

  • Our servers and data centres spread throughout many countries
  • Third-party service providers outside of EEA
  • Cloud computing and storage facilities

Protects

We guarantee sufficient defence via:

  • Adequacy Decisions: Transfers to nations with sufficient protection
  • Typical Contractual Terms: Europe Authorised terms of contract
  • Corporate Rules of Binding Nature: Internal security guidelines
  • Certification Programs: Industry-acceptable security norms

Children's Personal Space

Children under sixteen are entitled to particular protections:

  • Parental permission is needed for data processing
  • Limited data collecting and use
  • Improved security levels
  • Regular data assessment is necessary

Parents who want to exercise rights on behalf of their children should get in touch with us bearing documentation demonstrating parental responsibility.

How To Exercise Your Rights

Correspondence Techniques

Essential Information

Please supply:

  • Your full name and email address
  • Your Gavixx username or account ID
  • Specific information of your request
  • Proof of identity (if necessary)

Response Times

  • Acknowledgement: Within 72 hours
  • Response: Within one month (extendable to three months for more difficult requests)
  • Urgent requests: Arranged according to situation

Grivals and Supervisory Authority

Should you find unsatisfactory our handling of your data or response to your enquiries, you are entitled to:

File a complaint

  • Get in touch with your local data protection agency
  • Send a complaint to the lead supervising authority
  • Ask for judicial redress in EU courts

European Union Data Protection Authorities

Your local authority may be found at: European Data Protection Board

Corrections and Updates

We might change our GDPR compliance policies to reflect:

  • New features or services
  • Changes in data protection laws
  • Regulatory direction and best standards
  • Comments from experts in data security

Email or in-game alerts will be used to notify significant changes.

Exercise Your GDPR Rights

All set to exercise your rights regarding data protection? Speak with our Data Protection Officer:

Get in touch the GDPR team